Customer Insights - Journeys
Dynamics 365 Customer Insights - Journeys is an advanced, AI-powered marketing automation platform that enables businesses to create personalised, multi-channel customer journeys. It helps you engage with customers in real time across email, SMS, social media, and more, using trigger-based workflows and AI-driven recommendations.
Partnering with us to implement Customer Insights - Journeys ensures you benefit from our deep expertise in marketing automation, ensuring a smooth setup and maximising your ability to connect with customers.
How Customer Insights - Journeys Can Transform Your Business
Multi Channel Engagement
Trigger Based Customer Journeys
AI Driven Personalisation
Reach your customers across various touchpoints, including email, SMS, social media, and push notifications, all from a single platform.
AI Driven Personalisation
Trigger Based Customer Journeys
AI Driven Personalisation
Leverage AI to deliver personalised content and recommendations, ensuring that each customer interaction feels tailored to their needs and preferences.
Trigger Based Customer Journeys
Trigger Based Customer Journeys
Trigger Based Customer Journeys
Create automated workflows based on customer actions or triggers, enabling you to send timely and relevant communications that guide customers through their journey.
Real-Time Analytics
Integration with Customer Data
Trigger Based Customer Journeys
Access real-time insights and performance metrics for your campaigns, allowing you to make data-driven adjustments and optimise customer engagement.
Integration with Customer Data
Integration with Customer Data
Integration with Customer Data
Integrate seamlessly with Dynamics 365 Customer Insights - Data to leverage unified customer profiles and ensure your campaigns are based on accurate, up-to-date data.
Compliance Management
Integration with Customer Data
Integration with Customer Data
Built-in tools to help you manage consent, preferences, and compliance with global privacy regulations like GDPR, ensuring your marketing activities are always compliant.
Why Choose Us?
Tailored Implementation
We customise the setup of Customer Insights - Journeys to suit your specific business needs, ensuring seamless integration with your existing systems and marketing processes.
Expert Guidance
Our team of seasoned professionals brings deep expertise in Microsoft technologies and marketing automation, providing you with hands-on guidance every step of the way.
End to End Support
From initial setup to ongoing optimization, we offer comprehensive support, ensuring that your system runs smoothly and your team is fully trained to make the most of the platform.
Proven Results
With a track record of successful implementations, we’ve helped businesses unlock the full potential of Customer Insights - Journeys to enhance their customer engagement and drive growth.
AI and Data Expertise
We specialise in integrating AI-driven tools with your customer data, helping you deliver hyper-personalised experiences that resonate with your audience.
Compliance and Best Practices
Our implementation services ensure that your marketing efforts are not only optimized but also compliant with privacy regulations, safeguarding your business while maximising efficiency.