GM CRM is an exclusive, managed Customer Relationship Management solution designed to help fast-growing businesses in Greater Manchester scale up. Using Microsoft’s Power Platform and AI, GM CRM brings together sales and customer service management, digital marketing, and expert ongoing support—all in one place.
Manage your sales, customer service, and data in one place. GM CRM provides a seamless, centralised solution to keep your business operations running smoothly and efficiently.
Boost customer engagement with built-in tools for email marketing, automation, and communication. GM CRM helps you connect with your audience and build lasting relationships effortlessly.
Gain real-time insights into sales performance and customer behaviour. Use AI-driven analytics to make informed decisions, optimise strategies, and drive your business forward with confidence.
Join a network of local businesses at the Greater Manchester Chamber of Commerce. Share best practices, suggest improvements, and grow alongside like-minded professionals in your area.
Simplify your financial processes with integrations like Xero. Manage invoicing, expenses, and financial data directly within GM CRM, ensuring accuracy and saving time on administrative tasks.
Receive dedicated support and expert training tailored to your team’s needs. Our local team ensures you stay up-to-date, making the most of GM CRM’s features to grow your business.
Designed exclusively for Greater Manchester businesses, we understand your unique needs and challenges.
Connect, collaborate, and grow with a thriving network of local professionals.
Your CRM is customised to your business, ensuring it fits seamlessly into your processes.
Enjoy continuous training, updates, and expert guidance from our friendly, Manchester-based team.
Future-proof your business with a CRM built to grow with you, powered by Microsoft’s trusted technology.
Start with low upfront costs and an all-inclusive monthly plan designed for small and medium businesses.
Please reach us at enquiries@crmknowledge.co.uk if you cannot find an answer to your question.
GM CRM is ideal for small and medium-sized businesses based in Greater Manchester looking to streamline operations, enhance customer relationships, and scale with flexible, AI-powered tools.
No, GM CRM minimises upfront costs by offering an affordable monthly subscription that includes setup, training, and ongoing support.
The subscription includes CRM setup, regular training, expert support, access to community networking events, and features like integrated marketing and finance tools. Software licenses can be added separately.
Our local, Manchester-based team provides ongoing support, tailored training, regular reviews, and access to an online portal for your questions.
Getting started is easy! Contact us today to schedule an initial consultation and discover how GM CRM can transform your business.
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