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Touchdown Marketing Suite

 Touchdown is an innovative marketing automation tool specifically designed to enhance your Microsoft Dynamics 365 experience. As a powerful, integrated solution, Touchdown enables businesses to manage email campaigns, segment customer lists, and automate marketing workflows directly within Dynamics 365.  

Find out more

How Touchdown Can Transform Your Business

SMS Campaign

Landing Page and Forms

Landing Page and Forms

 Reach your customers instantly with personalised SMS campaigns directly integrated into your marketing efforts. Touchdown makes it easy to create, schedule, and track SMS messages alongside other campaigns.

Landing Page and Forms

Landing Page and Forms

Landing Page and Forms

 Design landing pages and capture customer data with integrated forms. These can be linked to your campaigns and synced with Dynamics 365 for seamless lead management and follow-up.

Email Templates

Landing Page and Forms

Campaign Tracking

 Build and use customisable email templates for your campaigns. With Touchdown, you can easily create professional, responsive emails that align with your brand and marketing goals.

Campaign Tracking

Centralised Data Management

Campaign Tracking

 Monitor the performance of your email, SMS, and landing page campaigns in real time. Track engagement metrics such as clicks, conversions, and responses, helping you optimise future campaigns.

Centralised Data Management

Centralised Data Management

Centralised Data Management

 Touchdown centralises all your customer data, allowing you to create targeted segments for more effective marketing. This unified approach ensures you have a clear view of your audience’s preferences and behaviours.

Bounce Mail Management

Centralised Data Management

Centralised Data Management

 Automatically manage bounced emails to keep your contact lists clean and improve deliverability rates. Touchdown helps you identify and handle invalid or unresponsive email addresses to maintain list quality.

Why Choose Us?

Seamless Integration with Dynamics 365

 As experts in Microsoft technologies, we ensure smooth integration of Touchdown into your existing Dynamics 365 setup, providing a cohesive marketing and CRM solution.

Tailored Campaign Solutions

 We help you customise and automate your campaigns, from SMS and email to landing pages, ensuring your marketing is targeted and effective.

Comprehensive Training

 Our team provides full training to help your marketing team master the platform’s features, empowering them to create and execute campaigns confidently.

Ongoing Support & Optimisation

Beyond implementation, we offer continuous support to troubleshoot issues and optimise your campaigns for maximum performance.

Data-Driven Marketing Strategy

 We not only implement the tool but also help you harness the power of centralised data for more accurate customer targeting and enhanced campaign results.

Rapid Implementation

 We can get you up and running quickly with Touchdown, ensuring that your marketing team is equipped to launch their first campaigns within days of setup.

Frequently Asked Questions

Please reach us at enquiries@crmknowledge.co.uk if you cannot find an answer to your question.

 Yes! Touchdown allows you to create, schedule, and track SMS campaigns alongside your email and landing page efforts, all within Dynamics 365.


 Touchdown automatically manages bounced emails, helping to clean up your contact lists and ensuring better deliverability for future campaigns.


 Absolutely. Touchdown allows you to design landing pages and forms for lead capture, which are directly integrated into your marketing campaigns.


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